Ordered before 15:30 next day delivery in the European Union
When payment is authorized or received, both the customer and Research Chemicals receive an e-mail stating that payment has been processed successfully. We then proceed with expediting your order. Orders received before 15:30) GMT+1 (CET) time are 99% guaranteed to leave the same day. During busy periods, goods will be shipped latest the following day.
In the event that goods are not in stock, you will be notified by e-mail with an expected delivery time, giving you the chance to cancel or change your order, to wait for missing goods to be replenished, or to have the shipment made in two parts (second shipment at our expense).
We ship with DHL Express, UPS/DHL Parcel.
Once shipped, you will receive an e-mail with the Track and trace-details, so you can follow your parcel all the way to your doorstep. The e-mail will be sent to the address supplied at the time your order was placed.
We ship most products from Amsterdam and in some cases from Spain.
Expected Delivery Times Europe shipments:
EU = 24 to 48 hours Rest of World 3 to 7 days.
Research Chemicals is not responsible for delayed orders due to problems with DHL Express, UPS/DHL Parcel however, we will endeavour to do our best to solve problems should they occur. If you have not received the goods within the expected time frame, please contact us so we can investigate.
We do NOT ship goods to PO boxes or Poste Restante-addresses.